Payment and Delivery

How to shop and place an order online?
1) Login EU Gadget website
2) Search your favorite products
3) Click “Add to cart” to add the item to your shopping cart
4) Click “My Cart” on the top right corner when you finish shopping.
5) Enter your delivery details and select payment method
6) Confirm the order and the transaction is completed

Payment Methods
Octopus App

WeChat Pay

AliPay HK

Payme

Faster Payment System (FPS)

Local Bank Transfer/ATM

Promotional Code
If you have a promotion code, just enter it in the promotion code field on the Shopping Cart page. Please note that these codes are case-sensitive. Click "Apply" to see the promotion reflected in your shopping basket. You may only use one promotion code per order, and in some cases, promotions can only be redeemed once per person. All promotion codes are available for a limited time, while supplies last and cannot be used once expired.


Shipping and Delivery
Processing Time
When orders are received, packing & last-mile delivery will be processed as soon as possible to ensure that you can receive the product(s) within 7-10 working days. The delivery time of individual items depends on your selected delivery destination. Although we do not guarantee that the delivery time will not be delayed, we will try our best to handle and order your shipment as soon as possible.

Free Shipping
If the total net order amount reaches HK$300* or more, you receive FREE shipping.  (Only in Hong Kong Domestic and Macau)
* All promotional code, Welcome Credit, Birthday Credit, and other discount offers had been deduced or used.

Selected Shipping Company
1) For Hong Kong Customers
SF Express is responsible for domestic shipments in Hong Kong. You can choose the nearest EF Locker, S.F. Store or SF Express Service Centers to pick up the parcel. 
If the total amount of order is less than HK$300, customers have to pay a fixed HK$30 of shipping fee.

2) For Macau Customers
SF Express is responsible for Macau shipments. You can choose door-to-door delivery service. 
If the total amount of order is less than HK$300, customers have to pay a fixed HK$30 of shipping fee.

Terms and Conditions
  1. There will be no further notice on any changes on the promotion conditions above.
  2. If there are any disputes, EU Gadget reserves the right of final decision and interpretation.